• Do

      Check first before unboxing whether the item is correct or not.

    • Don't

      Don't open the box without recording unboxing video

    • Do

      Please contact us immediately if the item is not the same as what you ordered

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    • Don't

      Don't throw the item

    • Do

      Keep it in safe place before unboxing

    • Don't

      Don't "self modify" the product

    • Do

      Please visit nearest workshop for installation if you not certain

    • Don't

      Don't

    • Do

      Please contact us immediately if the item is not the same as what you ordered

    • Yes

      Yes if the product are not being used yet

    • No

      No if the product are damaged by your mistakes

    • Yes

      Yes if you have an unboxing video

    • No

      No if you swap with other product

    • Yes

      Yes if the product is defective from the factory

    • No

      No if the product is installed on a bike model other than the one it was purchased for

    • Yes

      Yes if the item is incomplete, such as missing accessories or components in the packaging

    • No

      Don't open the box without recording unboxing video

    • Yes

      Please contact us immediately if the item is not the same as what you ordered